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You can register for C.I.G. courses and purchase gemmological books and instruments using our secure on-line shopping cart system. Our on-line store is protected by COMODO SECURED; all prices listed are in CAN$.
Please note: Student must register individually even if tuition is paid by someone else; read carefully our refund policy (PDF).
We accept VISA/MasterCard/JCB credit card payments from North American (US/Canada) and other authorized buyers using a North American (US/Canada) or EC banking institution; please be aware of additional fees charged by your bank for foreign transactions (prices are listed in CAN$).
We also accept INTERAC e-Transfer: please make payment to sales@cigem.ca after requesting a pro forma invoice at checkout.
At the present time we are unable to ship to India, Russia and several other countries. For PayPal payments request an invoice after you received the order confirmation; we have to apply a 3.0% surcharge to recover fees charged to us by PayPal.
All new buyers must register; foreign buyers can request a pro forma invoice at the checkout of the shopping cart instead of paying with a credit card. We will send instructions of how to transfer funds (in Can$, US$ or Euros) directly into our bank; we charge a banking fee of CANS$ 40 – 100 to recover costs charged by any intermediary bank. All wire transfers must follow FINTRAC Guidelines (will be provided in the pro forma invoice) or they will be rejected. We do not accept orders or payments from P.O. Box addresses or intermediaries; agents purchasing for public institutions must identify the final user of the product.
Gemlab Research & Technology is the manufacturer and exclusive distributor of our spectrometers worldwide; we do not use other distributors or re-sellers. All prices are FOB Vancouver, B.C., Canada.
For delivery in Canada we add GST/HST 5% to the total of purchase and shipping charges; in B.C. 12% GST/PST. No tax is added for foreign destinations.
Canadian Institute of Gemmology, Gemlab Books & Instruments , Gemlab Research & Technology – GST#831396643RT001 PST-1012-2635
The Canadian Institute of Gemmology has been approved by the Minister of Employment Workforce Development and Labour as an educational institution; Canadian students are entitled to a tuition tax credit under subsection 118.5(1(a)(ii) of the Income Tax Act (please use your receipt for your claim).
Buyers purchasing on-line or requesting a pro forma invoice accept our Terms and Conditions of Sale (PDF).
Shipping charges will be added as indicated in the item description.
We usually use DHL, FedEX and Canada Post expedited services for shipping; upon request we can send items by other carriers.
Telephone
Local: +1-604-530-8569
Toll Free: 1-800-294-2211
Office Hours
Tuesday – Friday
9:00 a.m. to 4:30 p.m.
Pacific Time (GMT -8:00)
Mailing Address
P.O. Box 57010
Vancouver, B.C. V5K 5G6
Canada
For security reasons we do not keep your credit card information on file; for re-orders your data must be re-entered. Declined credit card purchases will result in automatic cancellation of your order; we can send you a proforma invoice for bank transfer as we cannot process another credit card for the same order. Your personal information is kept confidential and will not be passed on to others. We reserve the right to send our newsletters to previous customers; you have the option to unsubscribe from receiving any newsletters.
For inquiries please use form below
Delinquent Customers
The following customers have chosen not to pay ordered items due to NSF cheques, providing incorrect or fraudulent credit card information, etc.; we have contacted these customers several times and asked them to correct the situation or provide an explanation.
We will remove the names immediately if the name has been used in a fraudulent manner; please contact us.